FAQ

Do you have vegetarian recipes?

We encourage whole food, plant based, nutrient dense, mindful eating with a thankful heart. Our vegetarian recipes will provide you with options to “add meat”. 

 

Is the produce pre-washed?

No. Please wash all vegetables and herbs before using them.

Are your ducks free range?

Yes. Our gracious feathered friends are the happiest gals around with lots of room to roam.

 
I have a serious food allergy, should I order from FIRST FARMS & FORESTS?

There is room on the order form to let us know about allergies and special needs. If you have a serious allergy, please send a separate email to contact@firstfarms.ca with “ALLERGY” in the subject line and we will discuss your needs and whether we can meet them. We will make every effort to do so. 

Where do you deliver?

First Farms & Forests produce for Norfolk, Hamilton and Niagara at this time. If you need help finding a First Farms & Forests member in your area, email contact@FIRST FARMS.ca and we'll try to locate a great source of fresh produce for you.

 

Will my produce stay fresh in transit?

Each box is carefully packaged to stay fresh en route in our refrigerated delivery vehicles. Please put the contents of your box in your refrigerator as soon as you can.

 

What happens if I am not home at the time of delivery?

You do not have to be home. During this time of taking precautions due to COVID-19, we have a strict Contactless delivery policy.

 

Does my subscription auto-renew?

Yes, we will send you a renewal notice around week 9. If we don’t hear from you we will assume you want to continue eating. At times, if the waiting list gets long, we may contact you to ask if you intend to continue so that we can let others know whether we can help them. 

 

Is there a minimum subscription length?

Deliveries are weekly. Subscriptions are 12 weeks in length. This allows us to manage crops and delivery routes in a way that our time is focused on producing the safest, healthiest best tasting food possible rather than managing people and paperwork. 

How do I cancel my subscription?

You can cancel your subscription by contacting us at: contact@FIRSTFARMS.ca

 

© 2019 by FIRST FARMS & FORESTS.